Introduction
Vserv Infosystems Pvt Limited (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Information We Collect
We may collect the following types of information:
Personal Information
Contact Information: Name, email address, phone number, and postal address.
Account Information: Username, password, and other authentication details.
Payment Information: Credit card details, billing address, and transaction history.
Technical Information
Log Data: IP address, browser type, operating system, referring URLs, pages viewed, and other related data.
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies to enhance your user experience.
Usage Information
Service Usage: Details about how you use our website and services, including timestamps, frequency, and patterns of usage.
Communication Data: Content of your communications with us, including emails and phone calls.
How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Manage Our Services: To create and manage your account, process transactions, and deliver the services you request.
To Communicate with You: To respond to your inquiries, provide customer support, and send administrative information, updates, and promotional materials.
To Improve Our Services: To analyze usage patterns, enhance the functionality and user experience of our website and services, and develop new features.
To Ensure Security: To protect against unauthorized access, fraud, and other security issues.
To Comply with Legal Obligations: To fulfill legal requirements, resolve disputes, and enforce our agreements.
Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:
With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and marketing.
With Affiliates: We may share your information with our affiliates for internal business purposes.
For Legal Reasons: We may disclose your information if required by law, to protect our rights, or in response to legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
Your Rights and Choices
You have certain rights regarding your personal information, including:
Access and Correction: You can request access to your personal information and request corrections if it is inaccurate.
Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Vserv Infosystems Pvt Limited
Address: B-135, B Block, Sector 2, Noida, Uttar Pradesh 201301
Email: contactus@vservit.com
Phone: 0120 420 4864